Looking for a skilled Assistant Manager to join our team in Bengaluru. The ideal candidate will have 5-10 years of experience and a strong background in customer experience management, with excellent communication and leadership skills.

Roles and Responsibility

- Manage and lead a team of specialists and support staff to achieve business objectives.
- Develop and implement current solutions and projects, sharing best practices and advice with colleagues.
- Coordinate daily operations, oversee the implementation of short to medium term activities, and deliver input to policies, processes, and standards.
- Attract, recruit, screen, and interview candidates, recommending placement for entry-level and experienced positions.
- Promote the organization's image as a desirable place to work and provide feedback to unsuccessful candidates.
- Assist with job advertising and posting, and refer applicants for particular job openings.

Job Requirements





- Advanced knowledge and experience in customer experience management, focusing on CRM/IT enabled services/BPO.
- Excellent communication, leadership, and problem-solving skills, with the ability to supervise and coordinate lower-level specialists.
- Ability to manage a mixed team of specialist and support jobs, with full employee lifecycle responsibility.
- Strong understanding of recruitment principles and practices, including attracting, recruiting, screening, and interviewing candidates.
- Experience in promoting the organization's image as a desirable place to work and providing feedback to unsuccessful candidates.
- Ability to work in a fast-paced environment, delivering input to policies, processes, and standards.

📌 Assistant Manager (Thane)
🏢 TP
📍 Thane