Looking for a skilled professional to join our team as a Team Leader-Operations in Bengaluru. The ideal candidate will have 2 to 7 years of experience and a strong background in operations management, preferably in a customer service or BPO environment.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to align with business objectives.
- Analyze performance metrics and provide data-driven insights for improvement.
- Ensure compliance with company policies and procedures.

Job Requirements

- Proven experience in operations management, preferably in a customer service or BPO environment.
- Strong leadership and communication skills are essential.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills are required.
- Experience with CRM software and IT-enabled services is preferred.
- Solid attention to detail and ability to multitask effectively.

📌 Team Leader- Operations (Thane)
🏢 TP
📍 Thane