We are looking for a Business Analyst - Configuration Specialist who thrives in a rapid-paced, highly agile environment and is passionate about working with tech products. This role requires high ownership, a go-getter attitude, and the ability to adapt to changing requirements. You will be responsible for configuring business journeys on our low-code platform and collaborating closely with engineering, product, QA, and program teams to ensure seamless implementation.

Role & responsibilities:

- Configure business workflows and journeys on the low-code platform using its in-built capabilities.
- Work with Postman, APIs, and PgAdmin (basic SQL queries) to support configurations and troubleshoot issues.
- Collaborate with developers, QA, product managers, and program managers to ensure accurate implementation.
- Analyze business requirements, validate feasibility, and provide insights on configurations.
- Ensure error-free configuration with a keen eye for detail and logical structuring.
- Troubleshoot configuration and integration issues, working with tech teams to resolve them efficiently.




- Adapt quickly to evolving business requirements and work effectively under high-pressure situations.
- Document configuration processes and share knowledge with internal stakeholders.
- A deep understanding of technology trends, especially in AI/ML, cloud, and other emerging tech areas, with the ability to contextualize these trends for business impact

What are we looking for:

- Strong ownership & go-getter attitude proactive in solving problems.
- Ability to thrive in a fast-paced, changing environment.
- Hands-on experience with Postman, APIs, and writing basic queries in PgAdmin.
- Technical acumen experience working with tech products and platforms.
- Logical reasoning & problem-solving skills to ensure seamless configurations.
- Excellent collaboration & communication skills to work cross-functionally.

Preferred Qualifications:

- Experience in low-code platforms or workflow configuration tools.
- Background in business analysis, system configuration, or product implementation.
- Knowledge of API integrations and data flow between systems.

Location: Gurugram

📌 Deputy Manager - Configuration Specialist (Gurugram)
🏢 Airtel
📍 Gurugram