Detailed Job for Zscaler:

1. Must have 9-10 Years of hands-on experience in Palo Alto Firewalls and Zscaler proxy/ASA.
2. Add/Remove IP/URL Changes in PAC file and App Profiles.
3. Creation of Sub Cloud for Specific Location and Projects.
4. Creation of SIPA Policy and Forwarding profile for Specific Projects.
5. Creation of PAC file and App Profiles for Specific Location and Projects.
6. Block of Malicious IP Address and URL over Zscaler.
7. Coordinated with Zscaler Support to resolve complex issues and implement current features and updates.
8. Performed Zscaler URL Recategorization, ensuring secure and appropriate access to web resources across the organization.
9. Approximately in day-to-day activity I manage Incidences, SC task RITM request related to Bypass URL or IP address, change the group location add user in URL category on Zscaler.
10. Add IP, URL to access and whitelist for those all-SC task we need to create a change. To Create URL category, apply related policy for it to provide the access to user.
11. Performed routine troubleshooting and issue resolution, reducing incident response times and enhancing user experience.
12. Handling ZIA Escalated Issues P1, P2 P3, provided expertise in managing escalated ZIA, working closely with cross-functional teams to resolve complex Zscaler-related issues.
13. Handled bridges for ZIA and ZPA activation, coordinating with internal teams and projects to facilitate smooth and efficient activations.
14. Managed Incident Troubleshooting Resolution and email monitoring,



ensuring timely and effective responses to ZIA/ZPA-related issues. identifying root causes and implementing solutions to prevent recurring problems.
15. Documented build processes, configurations and ZIA and ZPA activation, ensuring clear and consistent procedures across the organization.
16. Managed the Exception Tracker, ensuring exceptions were documented, tracked, and resolved within service level agreements.
17. Configured and managed advanced web security policies, including URL filtering, SSL inspection, and content filtering.
18. Monitored real-time security alerts and incidents through ZIA s threat detection capabilities.
19. Deployed Data Loss Prevention (DLP) policies to protect sensitive data and ensure compliance with industry regulations.
20. Performed day-to-day Monitoring and Troubleshooting of ZIA/ZPA services, identifying and resolving issues to minimize service disruptions.
21. Managed Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments ensuring high availability and optimal performance.
22. Generated and analysed detailed reports on user activity, bandwidth utilization, and security incidents, providing insights for continuous improvement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Zscaler SA level Professional (Bengaluru)
🏢 Redolent
📍 Bengaluru