Job Description

The Service Management Team has an enterprise-wide project where they just went live with their ServiceNow Greenfield Solution which is a consolidation of all of their instances into a singular platform. This is one of RTXs most high-profile projects and they will be helping with moving from a hyper care phase into handling defects and QA work!

Requirements:

HRSD Mandatory

- 7+ years experience as a Senior ServiceNow Developer (experience w/ consolidations) in a large enterprise environment
- End-to-end development within ServiceNow

- 5+ years JavaScript, JQuery, protype and Jelly scripting experience in ServiceNow
- Experience with web technologies including API's / CSS / XML / HTML / Webservices
- Understanding of how ITIL practices work together to provide effective service product lifecycle and create business value and positive customer outcomes
- Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment

Nice to haves:

- Certified ServiceNow Administrator
- ServiceNow Developer Certification
- Hands-on experience with Flow Designer & Service Catalog Development
- ITIL Certification

Responsibilities:





- Developing solution based on business requirements in the RTX ServiceNow platform modules, workflow, and integration possibilities.
- Review and understand client specific processes and overall performance, identify, and create solutions to improve results, processes and data, while meeting stakeholder goals and expectations.
- Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs, and notifications
- Develop existing and custom applications within ServiceNow including integrations with other applications
- Develop necessary development documentation as needed e.g., project plan, technical design, developer notes, user manual etc.
- Performs migration activities Dev to QA, QA to Prod.
- Coordinates installation of ServiceNow upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, recent functionality, enhancements, or error correction

Only local candidates can apply

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