We are actively looking for a Salesforce Developer - Service Cloud

TITLE: SalesForce Developer - Service Cloud
LOCATION: India
Duration: 6 to 12+ Months
Rate: DOE

RESPONSIBILITIES

- Develop comprehensive configuration / customization designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.

- Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance (Stay ahead of the curve)

- Oversee Salesforce.com administrators and developers to make sure requirements are being met and timeline is adhered to.

- Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects

- Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate.

REQUIREMENTS

- 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc...)

- 4+ years of Force.com development experience (APEX, Visualforce, Portals / Communities)

- Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.





- Take complex client and vendor concepts and articulate them to audiences of varying perception levels.

- Experience in designing and building cloud apps

- Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.

- Ability to create solution design documentation that supports the business requirements and business processes, which may include: Data Model, Object Field Definition, Wireframes, and more.

- Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.

- Must work independently in complex rapid paced environment to ensure quality and timeliness of system information.

- Salesforce.com Certifications (Admin, Consultant, Developer and Architect)

- Experience working with or managing an SI team

- Bachelors degree

Job Type: Contract

Required experience: 5+ years of Salesforce.com development, Data.com, Service Cloud, Retail

Required education: Bachelors

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce Developer (Bengaluru)
🏢 Redolent
📍 Bengaluru