- Deep Diamond and solitaire product knowledge 4Cs, certification standards (GIA/IGI/HRD), pricing logic
- High-value selling and complex customer objection handling
- HNW relationship management and consultative sales closure
- Team coaching on premium selling techniques
- Diamond display, security, and handling SOPs
- Basic understanding of range planning and sourcing feedback

- Result orientation personally accountable for Diamond AOP; relentless focus on high-value closure
- Poise and presence comfortable engaging HNW customers; credible at the top end of the market
- Nurturing — committed to building a world-class Diamond selling team over time
- Customer centricity — creates an exclusive, unhurried experience for every high-value customer
- Communication — articulate, persuasive, and confident with premium clientele
- Analytical ability — tracks pipeline, conversion, and ticket size; makes data-driven decisions
- Growth mindset — continuously upgrades product knowledge and selling approach

📌 Jewellery Department manager (Guwahati)
🏢 Reliance Retail
📍 Guwahati