(A)JOB SUMMARYThe Strategic Account Manager will be responsible for driving revenue growth, and executive-level relationshipmanagement across key enterprise customers. This role manages a portfolio of top strategic accounts and is fullyaccountable for account success from account strategy planning to renewals, cross-sell, and upsell.As an individual contributor, the role requires strong coordination with internal stakeholders across product,solutioning, delivery, and customer success.

- Develop and execute account growth strategies for assigned strategic / high-value accounts aligned withannual revenue targets.
- Build trusted relationships at CXO, VP, Director, Procurement, and Technical leadership levels to drive long-term partnership.
- Identify and convert opportunities for upsell, cross-sell, multi-year renewals, and platform adoption acrossLepton solution portfolios.
- Lead quarterly and annual account planning, QBRs, EBRs, roadmap discussions, pricing negotiations, andcommercials.
- Maintain deep understanding of customers business priorities, digital transformation goals, and industrytrends to position Lepton solutions as a strategic enabler.
- Own full revenue lifecycle for cross sell and upsell: account penetration proposals negotiations contracting closure invoicing follow-up with internal teams.
- Closely coordinate with pre-sales, delivery, finance, and product teams to ensure project timelines, customersatisfaction, and retention.




- Manage risk flags, churn signals, commercial deviations, and SLA performance proactively and escalateinternally when needed.
- Maintain accurate sales forecasts, pipeline visibility, CRM hygiene, and stakeholder dashboards.
- Represent Lepton in leadership discussions, governance councils, and strategic partnership forums withinassigned accounts.

(C) TECHNICAL KNOWLEDGE, SKILL-SET QUALIFICATION Bachelor s degree mandatory; MBA (Sales, Marketing, IT, Business Management or related field). 6+ years of experience in enterprise / technology / SaaS account management or strategic sales roles. Proven track record of managing and scaling high-value enterprise accounts with multi-million annualrevenues. Experience handling complex B2B technology contracts, licensing models, and multi-country engagements isa robust advantage. Ability to engage and influence C-level stakeholders and manage long sales cycles with a consultativeapproach. Strong understanding of solution/value selling; exposure to GIS, location intelligence, SaaS, cloud, dataanalytics, or telecom tech is preferred. Excellent communication, negotiation, and executive presence.

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📌 Strategic Accounts Manager (Gurugram)
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