Field Service Supervisor

Technical

- Co-ordinate between Area Executives, employees and customers.
- Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
- Carry out annual equipment survey
- Plan for repair schedule as a preventive method.
- Carry out NIS before taking over new construction and modernization job.
- Estimate other than prescribed work.
- Conduct toolbox talk with employees.
- Make employees continuously aware about secure work practices.
- Fatality Preventive Audits/ Toolbox Demonstration.
- Prepare quarterly review report.
- Make T orders.
- Monitor how to reduce call-backs. More so on top ten calls received.
- Inspect or re-inspect to see progress of work. / Random Check for Quality.
- Manpower allotment day to day basis on call-backs received.
- Adherence to EHS policy and practices.

- Commercial
- Meet clients regularly for rapport development.
- Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
- Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
- Two months prior to the expiry of free service contract date inspect the elevator.
- Negotiate with clients for price fixation of contracts T-order.
- Handle effective conversions when necessary.




- Lead team to complete given task and facilitate them in case of need.
- Check the opportunity to potential T-Business.
- Make efforts for acquisition and recoveries achieving the target.
- Follow-up invoices/ payments.
- Update necessary conversion/ recovery cancellation into system.
- Review regularly, Net O / Payment.

- Additional Responsibilities
- Create Safety awareness and ensure our employees are working safely.
- Ensure Zero accident / incident
- Ensure Reporting of incident
- Actively participate in RQC Safety meetings and review issues and progress.
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Conduct EHS inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
- To conduct FPA and complete corrective actions within targeted completion date.
- Participate in Incident Investigation.

Diploma in electrical/electronics with 7-10 years experience in relevant industry.

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📌 Field Supervisor - Service (Ludhiana)
🏢 Otis
📍 Ludhiana