We are looking for an experienced Manager with strong financial expertise and in-depth knowledge of loan documentation and credit analysis. This role involves strategic oversight, team leadership, and complete ownership of documentation quality, compliance, and service delivery in a fast-paced, SLA-driven environment.

Role Overview

- Minimum 5+ years of experience in US Mortgage/Commercial Lending, Credit Operations, Loan Documentation, or Underwriting Support.
- Prior experience in team management within BFSI, lending, or financial services is preferred.
- Willingness to work night shifts and from office (WFO).
- Robust verbal and written communication skills.
- Experience in client interaction and stakeholder management.
- Proven ability to handle and lead teams effectively.

Key Responsibilities

- Lead and oversee end-to-end credit documentation and loan analysis operations, ensuring compliance with credit policies, program guidelines, and regulatory standards
- Review loan applications and supporting documents for accuracy, completeness, and adherence to compliance requirements
- Develop and implement quality control frameworks, standardized checklists, and audit mechanisms to maintain high documentation standards
- Guide teams in the collection, verification, and organization of borrower documentation, including financial statements,



tax returns, ownership structures, and insurance records
- Identify and resolve complex documentation discrepancies related to financial data, ownership, entity structures, and compliance risks.
- Act as the primary escalation point for critical credit, documentation, and process-related issues.
- Collaborate with Sales, Underwriting, Closing teams, and external stakeholders to ensure smooth workflow and timely loan closures
- Monitor SLA adherence, productivity, quality metrics, and overall team performance; drive necessary improvements.
- Lead process improvement initiatives, including automation and workflow optimization.
- Ensure accurate data entry, tracking, and reporting within CRM and Loan Origination Systems.
- Support team development through coaching, training, and succession planning.

Eligibility Criteria

- Minimum 5+ years of experience in Commercial Lending, Credit Operations, Loan Documentation, or Underwriting Support.
- At least 2 years of managerial experience (official designation as Manager is mandatory).
- Experience managing teams in BFSI/lending/financial services environments preferred.
- Flexibility to work night shifts and in a work-from-office (WFO) setup.

Please share CV at [email protected]

📌 Manager - Credit operations - Immediate Joiner- 2 Openings (Bengaluru)
🏢 R Systems International
📍 Bengaluru