06 Aug
|
Indus Towers
|
Guwahati
06 Aug
Indus Towers
Guwahati
Role & responsibilities
- On-Site Support: Perform equipment installations, scheduled maintenance, and hardware/software repairs directly at client or project locations. [1, 2]
- Troubleshooting: Diagnose complex technical issues, perform root cause analysis, and implement effective real-time solutions. [1, 2]
- Network & IT Maintenance: Configure routers, switches, firewalls, and maintain IT infrastructure (LAN/Wi-Fi) to guarantee uptime. [1, 2, 3]
- Client Communication: Act as a technical liaison, translating complex IT problems into transparent solutions and training end-users. [1, 2]
- Documentation & Compliance: Manage ticket lifecycles, track inventory, and ensure all field operations adhere to safety and Service Level Agreements (SLAs). [1, 2, 3]
Preferred candidate profile
B tech
Experience of 3-5 years
📌 Field Support Engineer (Guwahati)
🏢 Indus Towers
📍 Guwahati