1. Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
2. The field operative accepts work packages and enters work against the SR/WP.
3. The field operative cannot create current service requests (except through do work).
4. Record faults/exceptions using Risk & Recommendation method,
5. Estimate labor hours and parts cost for repairs.
6. Perform Safety Review and Visit Review and record next steps.
7. Consult with our customers to permit informed buying decisions based on recommendations made.
8. Awareness of ISO 14001 & 45001 Standards
Preferred candidate profile
Diploma/B.E. (Mechanical)
Number of years of experience: 6-8 years
Competencies and skills we expect for this role:
- CRM Siebel – Field Service portal operating
- Field Service exposure
- Customer focused.
- Basic Crane Technical knowledge
📌 Specialist Crane Service (Vadodara)
🏢 Konecranes
📍 Vadodara
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