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3rd Party Payroll - Cerebra IT Services :: Client : MNC

One Identity (IAM) Operations / Support Engineer

Experience Required: 4 to 6

Location: Bangalore
Job Summary
We are looking for an experienced IAM Operations/Support Engineer with hands-on expertise in One Identity Manager (OIM) to support and manage Identity & Access Management operations. The role includes handling daily IAM operations, incident and request management, change, problem management and ensuring SLA adherence.

Role Descriptions:
• Provide L2/L3 support for One Identity Manager (OIM) platform
• Manage user lifecycle activities (Joiner, Mover, Leaver)
• Perform provisioning, de-provisioning, and access modifications
• Handle incidents and service requests within SLA timelines
• Support RBAC and access control requests
• Perform access reviews and certification activities
• Monitor job queues, workflows, and system health




• Troubleshoot provisioning failures and sync issues
• Collaborate with stakeholders and support teams
• Maintain documentation and support audit requirements

Required Skills
• Solid hands-on experience in One Identity Manager (OIM)
• Knowledge of IAM concepts (JML, RBAC, workflows)
• Experience with ServiceNow or similar ticketing tools
• Knowledge of Active Directory and Azure AD / Entra ID
• Basic SQL and LDAP knowledge

Preferred Skills
• Basic scripting (PowerShell / SQL)
• Knowledge of ITIL processes
• Experience in 24x7 support environments
• Exposure to IAM integrations and connectors

Nice to Have
• Certification in IAM / One Identity / Cyber Security
• Experience in banking/insurance domain (IAG-like environments)

Location: Bangalore-Brigade-Bhuwalka Icon

📌 One Identity IAM Operations (Bengaluru)
🏢 Cerebra
📍 Bengaluru