- Zippee is looking for energetic and qualified Operations Executive - Last Mile to join our Quick Commerce Operations team in Gurugram.
- If you have a good network of 2W & 3W delivery partners across PAN India, this is your chance to join India's leading quick commerce logistics platform.

Roles & Responsibilities:

- Sourcing & Managing Delivery Riders Vendors: Sourcing riders via personal and vendor network, training, tracking performance, and handling grievances/issues.
- Team Management: Reducing rider turnover and meeting delivery SLA goals.
- Handling Issues: Volume increases, rider payments, and customer complaints in real-time.
- MIS/Data Management: Preparing data using MS Excel and Google Sheets.
- End-to-end fleet operations for Delivery Executives / Riders




- Daily fleet availability, utilization & productivity tracking
- Rider onboarding, engagement, and retention initiatives
- Shift planning, attendance, and supply-demand balancing
- SLA adherence delivery timelines, reliability & efficiency

Qualifications:

- 2-6 years of Operations/Last-Mile experience at Quick Commerce/courier/logistics companies.
- Education: Graduate and above
- Team management, stakeholder management, & independent decision-making experience are a must.
- Must have an owner's mindset. We are looking for owners, not employees.

📌 Operations Executive - Last Mile (Gurugram)
🏢 Zippee
📍 Gurugram