- Manage a book of business, create a growth strategy for each customer, and ensure quarterly goals are met.

- Develop and execute strategies to increase revenue from existing customers and foster organic revenue growth.

- Collaborate with cross-functional teams to achieve quarterly and annual revenue targets while maintaining high levels of customer satisfaction.

- Provide exceptional customer service with the help of sales, product support, and customer success teams.

- Forecast and plan for organic revenue quarterly and annually.

- Identify triggers based on customer behavior and engage with customers who request to terminate or downgrade service.

- Manage budget and hit or exceed annual goals established.

- Prepare internal and external corporate documents for team members and industry partners.

- Schedule meetings and appointments and manage travel itineraries.

Job Requirements

- Minimum 3 years of experience in account management.

- A customer-focused approach is required, driving growth throughout the customer's life cycle.





- Ability to anticipate and match customers' needs with appropriate products and services.

- Experience with digital marketing platforms and ecommerce platforms, and a passion for new technologies.

- Strong understanding of analyzing ecommerce websites for optimization and best practices.

- Proficient in Microsoft Office/Google Cloud, with the ability to become familiar with corporate-specific programs and software, including CRM.

- Comfortable working under pressure in a rapid-paced environment.

- Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.

- Exceptional interpersonal skills and a friendly, professional demeanor.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Account Manager (Amla)
🏢 Amla Commerce
📍 Amla