We are looking for a skilled Executive to lead our Customer Care team at Aster DM Healthcare Limited, located in the Healthcare/Medicine industry. The ideal candidate will have a strong background in customer service and experience working with healthcare professionals.

Roles and Responsibility

- Develop and implement effective customer care strategies to ensure high levels of patient satisfaction.
- Collaborate with healthcare teams to provide excellent patient care and support.
- Manage and resolve customer complaints professionally and promptly.
- Provide information about healthcare services and products to patients and their families.
- Build and maintain relationships with key stakeholders, including healthcare providers and patients.




- Analyze customer feedback and suggest improvements to healthcare services.

Job Requirements

- Proven experience in customer care or a related field, preferably in the healthcare industry.
- Strong communication and interpersonal skills are essential for building relationships with patients, families, and healthcare professionals.
- Ability to work effectively in a rapid-paced environment and prioritize tasks.
- Knowledge of healthcare services and products is desirable.
- Strong problem-solving and analytical skills are needed to resolve complex issues.
- Experience working with healthcare software and systems is an asset.

📌 Executive - Customer Care (Bengaluru)
🏢 Aster DM Healthcare
📍 Bengaluru