06 Aug
|
Innovsource
|
Coimbatore
06 Aug
Innovsource
Coimbatore
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Troubleshoot technical issues and provide solutions or alternatives as needed.
- Document customer interactions and resolutions in a customer relationship management system.
- Collaborate with internal teams such as sales and product development to resolve complex customer issues.
- Develop and maintain a robust understanding of our products and services to effectively communicate with customers.
- Identify opportunities to upsell or cross-sell products or services based on customer needs.
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📌 IT Customer Care Executive (Coimbatore)
🏢 Innovsource
📍 Coimbatore