Roles and Responsibilities :
- Manage user access management processes to ensure secure authentication and authorization of users across various systems.
- Develop and maintain ITSM-Symphony summit tool (Information Technology Service Management) procedures for incident, problem, change, and release management.
- Collaborate with stakeholders to identify business requirements and develop solutions that meet their needs.
- Provide technical support for IT infrastructure services, including troubleshooting issues related to user accounts, permissions, and system configurations.
Job Requirements :
- 2-5 years of experience in an IT service desk or similar role.
- Robust understanding of user access management principles and practices.
- Experience with ITSM frameworks such as ITIL or COBIT.
Kindly mail
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📌 ITSM (Thane)
🏢 Cms IT Services
📍 Thane