- Handle inbound calls from customers to resolve their queries and concerns related to personal loans, credit cards, insurance products, and other financial services.
- Make outbound calls to potential clients to promote banking products such as loan sales, credit card sales, and insurance sales.
- Meet daily/weekly targets set by the management for sales performance metrics like conversion rates, average order value (AOV), etc.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-3 years of experience in BFSI industry or similar domain.
- Robust communication skills with excellent verbal fluency in English language.
- Proficiency in domestic BPO/call center environment with knowledge of telesales processes.
📌 Outbound Executive (Thane)
🏢 Credicus Business Services
📍 Thane
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