- Handle inbound and outbound customer calls.
- Respond to customer queries via calls, emails, and chat.
- Resolve customer concerns professionally and efficiently.
- Maintain accurate customer records in the system.
- Achieve quality, productivity, and customer satisfaction targets.
- Work in rotational shifts as required.
Skills Required:
- Good communication skills.
- Basic computer knowledge.
- Customer service mindset.
- Problem-solving abilities.
- Freshers and experienced candidates can apply.
Non-Voice Process Executive
Job Description:
- Provide customer support through email and chat.
- Process customer requests and update records accurately.
- Maintain data quality and documentation.
- Coordinate with internal teams for issue resolution.
- Meet daily productivity and quality targets.
Skills Required:
- Good typing speed and accuracy.
- Basic computer knowledge.
- Solid written communication skills.
- Attention to detail.
- Freshers and experienced candidates are welcome.