Technical Support Engineer (Bengaluru)

Technical Support Engineer (Bengaluru)

06 Aug
|
Quess
|
Bengaluru

06 Aug

Quess

Bengaluru

Roles and Responsibilities

- Provide technical support to customers via phone, email, or chat for desktop and laptop issues.

- Troubleshoot hardware and software problems using various tools and techniques.

- Document customer interactions using CRM software for accurate tracking and reporting.

- Escalate complex issues to senior engineers or other teams when necessary.

- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

📌 Technical Support Engineer (Bengaluru)
🏢 Quess
📍 Bengaluru

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