What you'll do
If you are interested in joining our team, please share your resume at
[email protected] or WhatsApp at (phone hidden).
Job Title : Customer Service Specialist
Role & responsibilities :
Handle customer inquiries via phone.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a qualified and timely manner.
Collaborate with team members to improve customer satisfaction.
Preferred candidate profile :
Experience: 0-3 years.
CTC: 2.5 4LPA + Attractive Incentives
- Excellent communication and interpersonal skills.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
• Strong problem-solving abilities and attention to detail.
• High School Diploma and Bachelor's degree preferred.
Perks and Benefits:
Amazing work culture.
Complete Day shift.
6 Days working 1 Roster off
Attractive Incentives
Good opportunity for career progression.
Regards,
Vaishnavi Joshi
📌 Customer Support Representative (Gurugram)
🏢 PolicyBazaar
📍 Gurugram