Job Description

Manager Sales & Marketing (Pharma Excipients)

Department

Sales & Marketing

Location

Malad, Mumbai

Reports To

AGM Sales & Marketing

Qualification

- B.Sc. / M.Sc. (Chemistry)
- B. Pharma / M. Pharma preferred
- MBA (Marketing) will be an added advantage.

Experience

1020 years of experience in Sales & Marketing of Pharma Excipients, Pharmaceutical Ingredients, Specialty Chemicals or allied industries.

Job Purpose

To develop and expand Viswaat Chemicals' Pharma Excipients business by managing key customer accounts, generating new business opportunities, introducing new products, coordinating customer approvals, and providing technical and commercial support while achieving the Company's sales and profitability objectives.

Key Responsibilities

Business Development

- Develop new customers and expand business with existing customers for the Pharma Excipients product portfolio.
- Identify new business opportunities across pharmaceutical manufacturers, formulators, contract manufacturers (CDMOs), and distributors.
- Achieve annual sales, contribution, and collection targets.

Key Account Management

- Build and maintain long-term relationships with key customers.
- Understand customer requirements and ensure timely commercial and technical support.
- Conduct regular customer visits to strengthen business relationships.

Product Development & Commercialization

- Identify market requirements for new products and communicate opportunities to the R&D; team.
- Coordinate product sampling, customer trials, qualification, and commercial approvals.
- Track the complete product approval cycle until commercialization.

Technical Sales Support

- Understand customer formulations and recommend suitable Viswaat products.
- Resolve customer technical queries in coordination with R&D;, QA, and Technical Service teams.
- Deliver technical presentations and product demonstrations whenever required.

Cross Functional Coordination

- Work closely with Production, Planning,



R&D;, Quality Assurance, Regulatory, Commercial, and Dispatch teams to ensure timely execution of customer requirements.
- Coordinate forecast planning and product availability.

Market Intelligence

- Monitor competitor products, pricing, market trends, and customer developments.
- Identify new application areas and emerging market opportunities.

Sales Administration

- Prepare sales forecasts, MIS reports, monthly sales analysis, customer visit reports, and business development reports.
- Ensure timely follow-up of quotations, orders, payments, and customer complaints.

Customer Relationship Management

- Represent Viswaat Chemicals during customer audits, technical discussions, exhibitions, seminars, and industry events.
- Develop strong relationships with senior management, purchase teams, R&D;, formulation scientists, and quality professionals at customer organizations.

Key Performance Indicators (KPIs)

- Achievement of Sales Target
- Gross Margin / Contribution
- New Customer Acquisition
- New Product Commercialization
- Customer Retention
- Collection & Outstanding Control
- Customer Approval Conversion Ratio
- Customer Satisfaction
- Forecast Accuracy
- MIS Submission Timeliness

Required Competencies

Functional Competencies

- Solid understanding of Pharma Excipients and pharmaceutical manufacturing processes.
- Technical selling and solution-based selling skills.
- New business development and key account management.
- Commercial negotiation and pricing strategies.
- Market analysis and business planning.

Behavioral Competencies

- Excellent communication and presentation skills.
- Strong negotiation and influencing ability.
- Customer-centric approach.
- Strategic thinking.
- Result-oriented and self-driven.
- Team player with cross-functional coordination skills.
- Ability to work under pressure and meet business targets.

Technical Skills

- Microsoft Excel, Word & PowerPoint
- CRM and ERP systems (SAP preferred)
- MIS preparation and sales analytics

📌 Manager - Sales & Marketing - Pharma Excipients (Malad East) (Mumbai Suburban)
🏢 Viswaat Chemicals
📍 Mumbai Suburban