Role & Responsibilities:

We are looking for a hands-on HR Lead who can manage both recruitment and HR operations for a growing travel services and call-centre setup.

Recruitment is a core responsibility of this role. The person should be comfortable owning hiring requirements end-to-end, including sourcing, screening, interview coordination, and offer follow-up.

Key responsibilities include:

- Support hiring requirements for frontline, sales, operations, support and functional roles.
- Conduct first-level screening for communication, role fit, salary fit, shift comfort, stability and joining availability.
- Follow up for interview feedback, candidate status, offer approvals and joining coordination.
- Maintain recruitment pipeline trackers and hiring status reports.
- Create and manage a structured onboarding and new-joiner experience.
- Maintain employee records, HR documentation, appointment letters, NDA, policy acknowledgements and employee files.
- Coordinate with external HR, compliance, payroll or HRMS partners wherever required.
- Support employee communication, engagement, recognition and culture-building initiatives.
- Handle routine employee queries, workplace concerns and employee relations matters professionally.
- Support probation reviews, confirmations, feedback documentation and retention actions.
- Build straightforward HR trackers, MIS and reports for leadership visibility.
- Support HRMS, automation and people-process improvements over time.

Preferred Candidate Profile:

- 4 to 8 years of HR experience,



preferably in BPO, call centre, travel, sales, hospitality, service operations or a growing company environment.
- Must be comfortable handling recruitment as a regular and integral part of the role.
- Hands-on experience in sourcing, screening, interview coordination, offer follow-up and joining conversion.
- Experience in HR operations, onboarding, employee documentation, engagement and employee relations.
- Comfortable working independently as an individual contributor.
- Strong in follow-up, execution, employee communication and documentation.
- Good working knowledge of Excel / Google Sheets and HR trackers.
- HRMS exposure will be preferred.
- Comfortable working from office and engaging directly with employees and managers.

Important Note:

Recruitment is a core responsibility of this role. Candidates looking for only HR operations, employee engagement or backend HR work may not be the right fit.

Work Timings:

This is an in-office role based at Sector 142, Noida.

The regular work timing will be 12:00 PM to 9:00 PM IST.

Since we manage India-based teams as well as US-aligned operations, occasional extended overlap may be required. On rare need basis, the shift may extend or shift to 3:00 PM to 12:00 AM IST, especially for employee engagement, leadership discussions, process reviews or onboarding support.

One-side cab facility will be provided as per company policy.

Candidates should be comfortable with this timing before applying.

📌 HR Lead: Recruitment, People Culture & HR Operations (Noida)
🏢 Travel Geeks Solutions
📍 Noida