- Manage warranty claims from receipt to resolution, ensuring timely and accurate processing.
- Coordinate with internal teams (e.g., technical support, logistics) to resolve complex issues related to after-sales service and warranty claims.
- Analyze data to identify trends and areas for improvement in the claims process, implementing changes as needed.
- Develop strong relationships with customers by providing excellent communication, empathy, and problem-solving skills.
Job Requirements :
- 2-6 years of experience in after-sales service or a similar field.
- Solid knowledge of automobile industry practices and regulations regarding warranties and claims handling.
- Excellent claims management skills, including ability to analyze complex situations and develop effective solutions.
- Proficiency in claims processing software systems.
📌 Senior Executive – Warranty Claims & Network Operations (New Delhi)
🏢 Bajaj General Insurance
📍 New Delhi
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