Client Engagement Manager International Client Relations & Administration

Location: Hyderabad
Experience: 8-12 Years
Employment Type: Full-Time
Compensation: Best in the Industry

About the Role

We are looking for a dynamic, polished, and customer-centric Client Engagement Manager to serve as the primary point of contact for our international clients during their visits to India. This role combines premium client hospitality with administrative and facilities management responsibilities.

The ideal candidate should possess exceptional interpersonal skills, excellent organizational abilities, and a passion for creating memorable client experiences. During international client visits, you will be responsible for managing end-to-end travel itineraries, coordinating logistics, accompanying clients to meetings and tourist destinations, and ensuring they enjoy a seamless and culturally enriching experience. Between client visits, you will oversee office administration and facilities operations.

Key Responsibilities

International Client Engagement

- Serve as the primary host for international clients visiting India.
- Plan and coordinate complete travel itineraries, including flights, hotel bookings, local transportation, dining, and sightseeing.
- Accompany clients during business meetings, social engagements, and leisure travel when required.
- Introduce clients to Indian culture, cuisine, and key tourist destinations, ensuring a memorable hospitality experience.
- Coordinate with internal stakeholders to ensure all client meetings and schedules are executed seamlessly.
- Handle last-minute itinerary changes and provide prompt solutions to client requests.
- Build solid,



long-term relationships with clients through exceptional service and professionalism.

Travel & Hospitality Management

- Organize domestic travel arrangements for visiting clients.
- Coordinate with hotels, travel agencies, transport providers, and event vendors.
- Ensure all travel documentation, bookings, and logistics are managed efficiently.
- Maintain expense records and travel budgets.

Administration & Facilities Management

- Manage day-to-day office administration activities.
- Coordinate office facilities, maintenance, housekeeping, security, and vendor management.
- Ensure smooth office operations and a well-maintained work environment.
- Manage procurement of office supplies and coordinate with service providers.
- Support internal administrative activities and employee engagement initiatives when required.

Stakeholder Coordination

- Liaise with leadership, HR, finance, and operations teams for smooth execution of client visits.
- Coordinate with external vendors, hotels, travel partners, and event organizers.
- Ensure timely communication with all stakeholders involved in client engagements.

Required Skills & Qualifications

- Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field.
- 812 years of experience in Client Relations, Executive Hospitality, Corporate Guest Relations, Administration, Facilities Management,



or similar roles.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and relationship management abilities.
- Outstanding organizational and multitasking skills.
- High level of professionalism, discretion, and cultural sensitivity.
- Ability to handle VIP and international client interactions confidently.
- Strong problem-solving and decision-making skills.
- Proficiency in Microsoft Office and travel coordination tools.

Preferred Candidate Profile

- Experience handling international clients, CXOs, or corporate delegations.
- Background in hospitality, corporate administration, executive assistance, or premium customer service is highly preferred.
- Familiarity with domestic travel planning and tourism destinations across India.
- Willingness to travel extensively with clients within India, including nearby tourist destinations.
- Flexible to work outside regular business hours during client visits, if required.
- Well-groomed, confident, and customer-focused personality.

Key Competencies

- Client Relationship Management
- Executive Hospitality
- Travel & Itinerary Planning
- Corporate Administration
- Facilities Management
- Vendor Management
- Event & Logistics Coordination
- Communication & Presentation Skills
- Cultural Awareness
- Attention to Detail
- Problem Solving
- Time Management

If you enjoy building relationships, delivering exceptional hospitality, and creating world-class client experiences while managing corporate operations, we'd love to hear from you.

Interested candidates can email their updated resume to [email protected]

📌 Client Engagement Manager (Hyderabad)
🏢 Crew Kraftorz
📍 Hyderabad