07 Aug
|
EliteButlers Hospitality Solutions
|
Hyderabad
07 Aug
EliteButlers Hospitality Solutions
Hyderabad
Core Mandate
Run the household as a system. Every operational decision, every staff issue, every vendor, every maintenance task, every visitor flows through or is managed by the Estate Manager. The Principals should never have to chase a plumber, resolve a staff dispute, or wonder whether groceries were ordered.
Responsibilities
Staff Management
Direct management of all household operations staff (~12 people across kitchen, housekeeping, laundry, runner, gardener, accounts, and security).
Daily staff attendance, shift scheduling, leave management.
Weekly staff briefings. Monthly performance reviews.
Hire, onboard, train, and terminate household staff in consultation with Principals.
First 30 days: audit every existing staff member for output, attendance, attitude. Report findings to Principals.
Visitor Gate Management
Own the visitor management system: pre-approval protocol, visitor log (name, purpose, duration, approved by whom), daily security briefing.
Screen all visitor requests. Route to appropriate PA for Principal/Co-Principal approval.
Handle media, fans, and uninvited guests with firm courtesy and strict protocols.
No visitor enters the childrens zone without Co-Principals explicit approval.
Property Maintenance
Oversee all property maintenance: plumbing, electrical, HVAC, landscaping, pest control, vehicle maintenance.
Establish vendor SLAs within first 30 days. No ad-hoc vendor calls without Estate Manager approval.
Inventory management: household supplies, kitchen provisions, cleaning materials.
Emergency readiness: fire safety, first aid kits,
power backup checks, security drills quarterly.
Financial Operations
Submit daily expense reports to external Financial Controller.
Zero tolerance for unaccounted cash or undocumented expenses.
Weekly household budget tracking with Accounts Support, submitted to Financial Controller every Friday.
Monthly household report to Principals: budget vs actual, staff performance summary, maintenance log, upcoming needs.
All procurement above the defined threshold requires prior written approval via Financial Controller.
Kitchen Hierarchy Management
Define and enforce transparent kitchen roles: Chef handles elevated meals, hosting, menu planning, and variety. Head Cook handles daily family meals, childrens meals, and staff meals.
No overlap, no conflict. If a dispute arises, Estate Manager resolves it immediately.
Coordinate with Fitness Trainer on Principals nutrition requirements Chef and Head Cook both follow the meal plan.
Coordination with Other Zone Leaders
Daily 10-minute morning sync with both PAs: todays schedule, visitors expected, any household needs.
Weekly coordination with Kids HOD: childrens meal timing, quiet hours, visitor restrictions near kids areas, any childcare supplies needed.
Ensure household operations never disrupt the childrens routine.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 House Manager/ Chief of Staff (Hyderabad)
🏢 EliteButlers Hospitality Solutions
📍 Hyderabad