- Source new customers for personal loans through field sales, referrals, and open market channels.
- Achieve monthly and quarterly disbursement targets.
- Manage end-to-end loan processing including customer acquisition, documentation, and disbursement.
- Evaluate customer eligibility based on financials, creditworthiness, and repayment capacity.
- Build and maintain strong customer relationships to drive repeat business and cross-selling.
- Coordinate with internal teams (Credit, Operations, Risk) for timely loan approvals.
- Ensure adherence to KYC norms and company policies.
- Maintain accurate records of leads, conversions, and customer interactions in CRM systems.
- Resolve customer queries and provide excellent service.
- Monitor portfolio quality and support in minimizing delinquencies.
Preferred candidate profile
- Graduate in any discipline.
- 1 - 5 years of experience in Personal Loan / Unsecured Loan sales in NBFC/BFSI.
- Strong field sales experience and local market knowledge.
- Valuable communication and negotiation skills.
- Target-driven with ability to work under pressure.