WARM GREETINGS FROM Pro recrit technologies

Hiring for International Voice process.

NOTE-

* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.

* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.

For further details contact:

Contact: DIVYA - (phone hidden)

or email: [email protected]

( Whatsapp or share your CVs if the number is busy)

Openings available :

Process name : International voice process / Blended

Qualification : Graduates / UG

Salary : Min 4 LPA + Max 5.5 Lpa incentives

Shift timings : Rotational shift / US Rotational / UK Rotational

Location : BANGALORE

Roles and Responsibilities:-

Customer Focus

- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

- Effective verbal and written communication with both external and internal customers




- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening

Problem Solving Skills

- Approach problems logically and with valuable judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed

Analytical Skills

- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools

Regards,

DIVYA - (phone hidden)

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