Job Description

Task performed1

- Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects
- Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs.
- Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers.
- Participating in marketing and branding events: As necessary.

Other factors relevant to the job
Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required)

Other relevant factors (Required Skills)1 2 Extremely disciplined and process-oriented
Able and willing to spend majority of time in the field




Ability to work with minimal direction (self-starter)
Positive interpersonal, relationship management, customer service, and rapport building skills.
¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems
¢ Demonstrated potential to take initiative in building a growing customer base and team
3 4
Expertise required/ Domain Knowledge:
¢ Ability to read and write in regional language; knowledge of basic English a bonus
¢ Prefer individuals who own bikes

No. of years of relevant experience: : Graduate Fresher may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products

Any specific specialization/education:: Graduate not required

📌 Hiring -Individual Relationship Officer - Home Loan & Mortgage (Rohtak)
🏢 SMFG INDIA CREDIT
📍 Rohtak