1. Handling loan disbursement, Queue management and measurement of TAT

2. Manage life cycle of loan servicing processing which includes Collection, Pre-Closure Process, Loan Cancellation and other related activities which includes tracking of Service Requests

Experience: 3 to 5 years

Qualifications:
Graduation (Any Specialization)
Post Graduation (Any Specialization)

1. Incumbent should be able to create test scenarios for testing purpose for any system enhancement/development have the experience of testing in depth

2. Exception monitoring on pending files receipt and PDD

3. Target on high % achievement on NACH, Manage EMI cycle, Resolve customer related query complaints, review for non recurrence

4. Vendor Management

5. Audit and compliance controls

6. Cross functioning on Volume days and effectiveness

7. The incumbent should have effective skills to handle and manage outsourced Staff

8. Managing closure of Service requests with in TAT

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Executive - RA Unsecured Operations| Ernakulam (Kochi)
🏢 CSB Bank
📍 Kochi