The junior System Engineer will be responsible for providing end-user technical support, maintaining IT assets, troubleshooting laptop, desktop, network, and Wi-Fi issues, and ensuring uninterrupted IT services across all college locations. The role involves coordinating with ISP/ILL vendors, resolving hardware and software problems, maintaining asset records, and supporting day-to-day IT operations to ensure a smooth and efficient technology environment.

- Provide technical support for laptops, desktops, printers, and other IT equipment.
- Troubleshoot hardware, software, operating system, and network-related issues.
- Manage and resolve Wi-Fi, LAN, internet, ISP, and ILL connectivity issues.
- Maintain and track IT assets, including inventory, allocation, and documentation.
- Coordinate with vendors and service providers for issue resolution and maintenance.
- Install, configure,



and support Windows operating systems and business applications.
- Ensure smooth IT operations across all college locations through remote and in office support.
- Maintain service records, asset databases, and support documentation.
- Assist users with IT-related queries and provide timely issue resolution.

Expected Skill Set:

- Basic knowledge of computer hardware, software, and networking.
- Understanding of TCP/IP, DNS, DHCP, Wi-Fi, and internet connectivity.
- Strong troubleshooting and problem-solving skills.
- Good communication and coordination abilities.

Experience and Qualification:

- 1-3 years of experience in IT Support, Desktop Support, or Helpdesk.
- Bachelor's Degree in Computer Science, Information Technology, or a related field.

📌 Junior System Administrator (Bengaluru)
🏢 REConnect Energy Solutions
📍 Bengaluru