Hiring for International Voice Process Leading Global Companies
We are hiring experienced candidates for International Voice Process roles with leading global companies. This is an excellent opportunity to build a rewarding career in customer support.
Contact: Nishath (phone hidden)
Job Role
Customer Support Executive – International Voice Process
Location
Bangalore
Salary
3.5 LPA – 5.5 LPA + Attractive Incentives
Shift
US / UK / Rotational Shifts
Key Responsibilities
- Handle inbound and outbound customer interactions professionally.
- Understand customer concerns through active listening and provide appropriate solutions.
- Build positive customer relationships while ensuring high customer satisfaction.
- Resolve customer queries related to accounts, billing, services, and process-related concerns.
- Maintain accurate documentation of customer interactions in CRM tools.
- Manage customer expectations and resolve conflicts effectively.
- Coordinate with internal teams for quick issue resolution.
- Deliver excellent customer service while meeting quality and productivity targets.
Skills Required
- Excellent verbal and written English communication skills.
- Strong customer handling and interpersonal skills.
- Good problem-solving and conflict resolution abilities.
- Active listening with a customer-focused approach.
- Ability to work in a quick-paced environment.
Perks & Benefits
- Attractive salary package with performance-based incentives.
- Career growth opportunities in the International BPO sector.
- Rotational week-offs.
- Dynamic and professional work environment.
Interested candidates can apply now or share their resume via WhatsApp.