We are looking for enthusiastic and customer-focused Customer Service Executives to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving concerns, providing exceptional support, and ensuring a seamless customer experience through voice interactions with US-based customers.
We are also hiring Freshers for the role of Customer Support Executive International Voice Process for a leading global customer support program under the Apprentice profile.
Roles & Responsibilities
- Handle inbound and outbound calls from customers, delivering exceptional customer service.
- Provide accurate and timely resolutions to customers.
- Escalate unresolved issues to the appropriate teams.
- Maintain detailed records of customer interactions.
- Meet quality, productivity, and customer satisfaction targets.
Preferred Candidate Profile
- Excellent verbal communication skills in English.
- Strong customer service and problem-solving abilities.
- Basic computer knowledge with proficiency in MS Office applications.
- Ability to multitask while maintaining accuracy and attention to detail.
- Willingness to work in night shifts and rotational schedules.
- Prior experience in an international voice process is preferred.
- Freshers with excellent communication skills are welcome.
Perks and Advantages
Salary upto 4.9 LPA
Upto 32k In hand (Hike according to Profile)
Lucrative Incentives
2500-3500 Monthly Variable
5 Days working
24*7 Shifts / Night shifts
Both side cabs
Job Location : Gurugram
Apprenticeship for Freshers
To get your interview scheduled, Call/ WhatsApp on :
Vanshika (phone hidden)
Kanika (phone hidden)
Aanchal (phone hidden)
Muskan (phone hidden)
Minakshi Bisht (phone hidden)
Twinkle (phone hidden)
Harshmeet (phone hidden)
Shubhangi (phone hidden)
📌 Bulk Hiring :: International Voice Process :: Customer Service (Gurugram)
🏢 WSNE Consulting
📍 Gurugram
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