We are looking for a highly skilled and experienced Customer Service Executive to join our team in Bokaro. The ideal candidate will have 2-7 years of experience in customer service, preferably in the finance industry.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to improve customer experience.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the finance industry.
- Solid communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills.
- Ability to work collaboratively as part of a team.
- Educational qualification: Any Graduate.
About Company
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - UCV Finance - Motor Finance - Sales (Bokaro Steel City)
🏢 Tata Capital
📍 Bokaro Steel City
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