- Key Responsibilities1. Client Care & Consultation SupportWelcome clients professionally and make them feel comfortable.
- Assist the Dietician/Counsellor during client consultations.
- Understand client concerns and explain treatment procedures.
- Conduct pre-treatment preparation and post-treatment guidance.
- 2. Treatment DeliveryPerform Velnesi slimming and skin treatments as per SOP.
- Operate equipment such as Ultrasound Cavitation (LIPO BURST), RF, IPL, Hydra Facial, Muscle Stimulator, Heat Therapy, and other approved devices.
- Follow treatment protocols and safety guidelines.
- Monitor client comfort throughout the session.
- 3. Client Progress MonitoringRecord weight, body measurements, and treatment progress.
- Capture before-and-after photographs with client consent.
- Maintain accurate treatment records and update client files.
- Report any adverse reactions immediately.
- 4. Equipment & HygieneMaintain cleanliness of treatment rooms and equipment.
- Sterilize tools according to hygiene protocols.
- Perform daily equipment checks and report maintenance issues.
- Ensure availability of treatment consumables.
- 5. Sales & Customer Retention
- Promote suitable treatment packages and personal care products.
- Encourage package renewals and follow-up appointments.
- Educate clients on diet, hydration, skincare, and lifestyle recommendations.
- Build long-term client relationships to improve retention.
- 6. Documentation & Compliance
- Complete treatment records accurately.
- Obtain client consent before treatments.
- Maintain confidentiality of client information.
- Follow all company SOPs and safety standards.
- 7. Team Coordination
- Coordinate with Dieticians, Sales Consultants, and Branch Manager.
- Attend product knowledge and skill development training.
- Participate in promotional events, camps, and awareness programs.
📌 Office Assistant (Kolkata)
🏢 Velnesi
📍 Kolkata
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