Job Title - Su0026C GN - Data Science ConsultantnnLocation: Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, HyderabadnnMust have skills: Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQLnnGood to have skills: nnExperience in Graph Neural Networks (GNNs) for complex relational data modelling.Expertise in LLM Optimization, including fine-tuning, prompt engineering, and effective deployment of Large Language Models.A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science.nnnExperience u0026 Educational Qualification: nnPhD with 2+ years of relevant experience, OR.Masters degree with 3+ years of experience, ORBachelors degree with 4+ years of experience.nnnWe are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team,



we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics.nnOur work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints.nnIf you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! .

📌 Su0026C Global Network - AI -CCAI-Analyst (Chennai)
🏢 Accenture in India
📍 Chennai