Job Description: Customer Support ExecutiveCompany: Sanskruti HomesRole: Customer Support ExecutiveSalary: upto 25k? Job OverviewWe are looking for a Customer Support Executive who can handle customer queries professionally across calls, chats, and emails.The candidate should have good communication skills in Hindi and English, and should be comfortable handling customers like in a call center environment.? Key ResponsibilitiesHandle customer queries via calls, WhatsApp, Instagram, and emailResolve issues related to:OrdersReturns & ExchangesRefundsDelivery delaysProvide explicit and polite responses to customersTrack and update customer issues properlyFollow company policies while resolving casesMaintain quick response time (TAT)?️ Required SkillsGood spoken and written English & HindiClear communication and sentence framingGood call handling skills (like call centers)Ability to handle pressure and multiple chats at onceBasic computer knowledge (Excel is a plus)✅ Preferred ExperienceExperience in Customer Support / Call Center / D2C brandKnowledge of returns, exchanges, and refund processesFamiliar with platforms like Shopify, WhatsApp, Instagram (bonus)

📌 Customer Support Executive (Jaipur)
🏢 Sanskrutihomes
📍 Jaipur