Hospitality & WPX Manager

Experience: 3+ years in event management, corporate office, co-working space, or premium hospitality

Location: Mumbai, MH

Skills: Event Management, Visitor Access System, Guest Management, Employee Support, Logistics Coordination, Vendor Management, Hospitality, Problem-Solving, Attention to Detail

Company Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities
Guest & Visitor Management
Own front-of-house experience including reception, lobby, and guest areas
Manage visitor access system (Envoy) and resolve journey bottlenecks
Deliver personalized hospitality for employees, candidates, VVIPs, and industry partners
Maintain security protocols for visitor registration, passes, and escorts

Employee Experience
Serve as approachable point of contact for employee support and requests
Oversee new hire welcome kits and onboarding support
Coordinate visiting employee logistics (access, hot desks, arrivals)
Handle shipping, receiving, mail, and deliveries efficiently

Events & Shoots
Execute internal events: coordinate logistics, vendors, setup, and catering




Ensure event spaces are properly prepared per brief
Support employee events (Snack Attacks, Social Hours) with innovative ideas
Facilitate smooth artist/crew entry and coordination on shoot days
Provide production support including supplies, printing, and F&B; services

Vendor & Standards Management
Manage hospitality vendor relationships and service quality
Conduct regular quality checks across office spaces and amenities
Collaborate with facilities and F&B; teams on operations and inventory
Maintain consistent pantry and stationery stock levels

Office Operations
Partner with Workplace and Facilities teams on office maintenance
Flag operational issues proactively
Participate in Emergency Response Team (ERT) drills and workshops

Education:
Graduate degree (hospitality or related field preferred)

Position Details
Location: Mumbai
Schedule: 6 days/week, 9 AM - 6 PM (flexibility required)
Notice Period: Immediate joiners preferred
Location: In office –Mumbai, MH
Scheduled Weekly Hours: 48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI)



to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

📌 Hospitality & WPX Manager (Mumbai)
🏢 Jones Lang LaSalle (JLL)
📍 Mumbai