Service Success Head (Mumbai)

Service Success Head (Mumbai)

05 Aug
|
HCL Technologies
|
Mumbai

05 Aug

HCL Technologies

Mumbai

Service Success Head

Experience: Not Available to Not Available years

Location: India

Key Responsibilities
1. To effectively drive multiple teams in delivering EE/EN/NN accounts as per SOW commitments and oversee all facets of delivery ensuring high operational & delivery excellence standards are met across all accounts.
2. To strategize and execute operations towards organizational objectives and support achievement of desired goals and objectives at the NORAM level.
3. To oversee overall P&L; and execute strategies to improve account margins & enhance growth of current business.
4. To oversee governance of all risks, issues, BCP/DR strategies and mitigation plans.
5. To lead| guide| manage| develop| engage and retain the team.

Skill Requirements
Other Requirements

📌 Service Success Head (Mumbai)
🏢 HCL Technologies
📍 Mumbai

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