Associate/ Analyst, Administrative Assistant, Technology & Operations

Experience: 5 to Not Available years

Location: Kwun Tong, Hong Kong

Skills: MS Word, MS Excel, MS PowerPoint, organisation, numeracy skills, attention to detail, multitasking, spoken English, written English, spoken Chinese, written Chinese, Putonghua

Company Overview
Business Function Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. This role is to provide administrative assistance and secretarial support to the Head of Operations and other department heads in operations including Institutional Banking Group Operations Head, Consumer Banking Group Operations Heads, Global & Financial Market Operations Heads and Head of Customer Service Hub, and the overall Operations department. Moreover, this role will also support some administrative reporting, department staff engagement events and procurement of office general and stationery supplies.

Duties and Responsibilities
Provide administrative assistance and secretarial support to the Head of Operations and other department heads in operations including Institutional Banking Group Operations Head, Consumer Banking Group Operations Heads, Global & Financial Market Operations Heads and Head of Customer Service Hub, and the overall Operations department.
Perform secretarial duties such as scheduling of appointments, telephone and visitor screening, travel arrangements, coordination of meetings, preparation of external/internal correspondences,



preparation of presentation materials, maintenance/filing of documents etc.
Provide general administrative support to the department and logistic support for departmental meetings/ events
Compile and maintain various administrative and finance reports and perform related activities (e.g. expense claim) accurately and timely
Develop and implement internal operational procedures on administrative activities
Provide logistic and administrative support for staff onboarding and offboarding
Handle procurement of office general and stationery supplies
Liaise the review and approval of door access regular review and maintenance
Support the staff engagement event, townhall, workshop, group visitors and external events when necessary
Handle ad-hoc assignments as per request and sometimes it may need to support during non-office hour or weekend

Relevant Experience
Minimum 5 years’ relevant experience in secretarial and administrative activities, preferably in financial services industry
Strong planning, organisation and numeracy skills, attention to details and ability to multitask
Good command of spoken and written English and Chinese (including Putonghua)
Good PC skills including MS Word, Excel and Powerpoint
Ability to work in a quick-paced digitalized setting
Team player and proactive in supporting the team
Self-motivated with a ‘can-do’ attitude
Attention to detail
Good interpersonal and communication skills

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a agile environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.
Location: Two Harbour Square
Job: Administration
Schedule: Regular
Employee Status: Full time

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