Subject Matter Expert (Support&Ops;)

Experience: Not Available to Not Available years

Location: Sholinganallur, India

Skills: Palo Alto Networks, Zscaler, App-ID, User-ID, Content-ID, Decryption, AI-Ops, firewall, Internet proxy, DNS, SSL, VPN, multi-factor authentication, IPS technologies, Palo Alto Network firewalls, Zscaler (ZIA & ZPA), High-availability mode, packet capturing, deep packet analysis, OSPF, BGP, GRE Tunnel, IPSEC VPNs, Remote Access products, 2-factor authentication systems, Switching, F5 load balancers, incident management, change management, problem management, configuration management

Job Summary
A minimum of 8 years of experience in network security, with extensive expertise in Palo Alto Networks & Zscaler technologies.
In-depth knowledge of Palo Alto Networks features including App-ID, User-ID, Content-ID, Decryption, and AI-Ops.
Proven ability to design, implement, and manage complex network security solutions.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication skills, with the ability to collaborate effectively in a team environment.
Bachelor’s or master’s degree in computer science, Information Security, or a related field.
Relevant network security certifications, especially those related to Palo Alto Networks, and Zscaler are highly valued.

Technical/Functional Skills
Level 2/3 Network Security Engineer
Deep and robust understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL, VPN, multi-factor authentication and IPS technologies.
Ability to implement and support complex security architectures involving but not limited to the above listed technologies.
Strong experience on Palo Alto Network firewalls
Very strong hands-on experience on implementation and advanced troubleshooting in Palo Alto firewalls & Zscaler (ZIA & ZPA) in High-availability mode.
Maintaining various firewalls, virtual private networks, web protocols.
Extensive exposure on Zscaler proxies and Private access involving complex traffic troubleshooting.
Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.)
Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure.
Good understanding of Remote Access products with 2-factor authentication systems.
Good conceptual understanding of Switching & F5 load balancers.
Expertise on packet capturing and deep packet analysis
Experience working on process-oriented organizations involving incident, change, problem and configuration management processes.
Ability to analyze problems and perform Root Cause Analyses as and when required.
Project reviews, project meetings and project delivery, Leading Technology upgrade programs.




Candidates need to have Level 2/3 experience with Firewall Setup and support in enterprise/large corporate environment in current or most recent position.

Certification: -
The Palo Alto Networks Certified Network Security Engineer (PCNSE)
Zscaler Digital Transformation Administrator (ZDTA)
OR
Zscaler Digital Transformation Engineer (ZDTE)

Key Responsibilities
A minimum of 8 years of experience in network security, with extensive expertise in Palo Alto Networks & Zscaler technologies.
In-depth knowledge of Palo Alto Networks features including App-ID, User-ID, Content-ID, Decryption, and AI-Ops.
Proven ability to design, implement, and manage complex network security solutions.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication skills, with the ability to collaborate effectively in a team environment.
Bachelor’s or master’s degree in computer science, Information Security, or a related field.
Relevant network security certifications, especially those related to Palo Alto Networks, and Zscaler are highly valued.

Technical/Functional Skills
Level 2/3 Network Security Engineer
Deep and strong understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL, VPN, multi-factor authentication and IPS technologies.
Ability to implement and support complex security architectures involving but not limited to the above listed technologies.
Strong experience on Palo Alto Network firewalls
Very strong hands-on experience on implementation and advanced troubleshooting in Palo Alto firewalls & Zscaler (ZIA & ZPA) in High-availability mode.
Maintaining various firewalls, virtual private networks, web protocols.
Extensive exposure on Zscaler proxies and Private access involving complex traffic troubleshooting.
Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.)
Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure.
Good understanding of Remote Access products with 2-factor authentication systems.
Positive conceptual understanding of Switching & F5 load balancers.
Expertise on packet capturing and deep packet analysis
Experience working on process-oriented organizations involving incident, change, problem and configuration management processes.
Ability to analyze problems and perform Root Cause Analyses as and when required.
Project reviews, project meetings and project delivery, Leading Technology upgrade programs.




Candidates need to have Level 2/3 experience with Firewall Setup and support in enterprise/large corporate environment in current or most recent position.

Certification: -
The Palo Alto Networks Certified Network Security Engineer (PCNSE)
Zscaler Digital Transformation Administrator (ZDTA)
OR
Zscaler Digital Transformation Engineer (ZDTE)

Other Requirements
A minimum of 8 years of experience in network security, with extensive expertise in Palo Alto Networks & Zscaler technologies.
In-depth knowledge of Palo Alto Networks features including App-ID, User-ID, Content-ID, Decryption, and AI-Ops.
Proven ability to design, implement, and manage complex network security solutions.
Solid analytical, problem-solving, and decision-making skills.
Excellent communication skills, with the ability to collaborate effectively in a team environment.
Bachelor’s or master’s degree in computer science, Information Security, or a related field.
Relevant network security certifications, especially those related to Palo Alto Networks, and Zscaler are highly valued.

Technical/Functional Skills
Level 2/3 Network Security Engineer
Deep and strong understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL, VPN, multi-factor authentication and IPS technologies.
Ability to implement and support complex security architectures involving but not limited to the above listed technologies.
Strong experience on Palo Alto Network firewalls
Very strong hands-on experience on implementation and advanced troubleshooting in Palo Alto firewalls & Zscaler (ZIA & ZPA) in High-availability mode.
Maintaining various firewalls, virtual private networks, web protocols.
Extensive exposure on Zscaler proxies and Private access involving complex traffic troubleshooting.
Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.)
Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure.
Positive understanding of Remote Access products with 2-factor authentication systems.
Good conceptual understanding of Switching & F5 load balancers.
Expertise on packet capturing and deep packet analysis
Experience working on process-oriented organizations involving incident, change, problem and configuration management processes.
Ability to analyze problems and perform Root Cause Analyses as and when required.
Project reviews, project meetings and project delivery, Leading Technology upgrade programs.
Candidates need to have Level 2/3 experience with Firewall Setup and support in enterprise/large corporate environment in current or most recent position.

Certification: -
The Palo Alto Networks Certified Network Security Engineer (PCNSE)
Zscaler Digital Transformation Administrator (ZDTA)
OR
Zscaler Digital Transformation Engineer (ZDTE)

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