Ocean Freight Operations Coordinator

Experience: Not Available to Not Available years

Location: Christchurch Airport, New Zealand

Skills: ocean freight operations, customs processes, maritime regulatory requirements, CargoWise One, Microsoft Office applications, organisational capability, attention to detail

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a reliable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork. Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure,



and the global network to get freight moving – across towns, across countries and across continents.

About the Role
The Ocean Freight Operations Coordinator – Imports plays a key role in supporting day‑to‑day ocean freight activities across import, export, and domestic transport operations. This position is responsible for coordinating shipments, managing documentation, and working closely with internal teams and external partners to ensure the smooth, timely, and compliant movement of cargo while maintaining high service and operational standards. As the Ocean Freight Operations Coordinator – Imports , you will:
• Coordinate and manage ocean import shipments, including bookings and end‑to‑end cargo movement with carriers and partners.
• Prepare, process, and maintain shipping and customs documentation to ensure regulatory and maritime compliance.
• Track shipments using internal systems (e.g., CargoWise One) and communicate updates, delays, and changes to stakeholders.
• Arrange and coordinate local transport and warehouse activities for cargo pick‑up and delivery.
• Maintain accurate shipment records while supporting invoicing and basic cost entry as required.
• Provide administrative and operational support to ensure smooth workflow and customer responsiveness.

Key Skills and Qualifications
Hands‑on experience in ocean freight operations.
Working knowledge of customs processes and maritime regulatory requirements.
Familiarity with CargoWise One and proficiency in Microsoft Office applications.




Strong organisational capability with high attention to detail in daily tasks.
Ability to perform effectively in a fast‑paced, deadline‑driven environment.
Team‑oriented, proactive, customer‑focused, and willing to learn across varied operational duties.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in New Zealand and be prepared to undertake pre-employment checks including a criminal history check and medical.

📌 Ocean Freight Operations Coordinator (Mumbai)
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