Key Responsibilities
• To Develop And Guide The Team Members In Enhancing Their Technical Capabilities And Increasing Productivity
• To Monitor And Track Tickets/Change Requests And Manage Slas.
• To Prepare And Submit Status Reports For Minimizing Exposure And Risks On The Project Or Closure Of Escalations
• To Work Towards Continuous Improvement And Perform Root Cause Analysis On An Ongoing Basis
Skill Requirements
Other Requirements
📌 Track Lead GIT (Noida)
🏢 HCL Technologies
📍 Noida
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