05 Aug
|
Safina Plaza
|
India
05 Aug
Safina Plaza
India
Location: Safina Plaza, Infantry Road, Bengaluru Job Type: Full-time, On-site About Us Safina Plaza is a retail and lifestyle plaza on Infantry Road, Bengaluru, home to a curated mix of retail, F&B;, and event spaces that draws a steady flow of shoppers, diners, and event-goers throughout the week.
Role Overview: We're looking for a Community Manager to build and nurture relationships with tenants, visitors, andthe neighbourhood around Safina Plaza — driving footfall, engagement, and a solid sense of placeacross the property.
Key Responsibilities: • Plan and execute community engagement initiatives, in-mall activations, and seasonal events to drive footfall. • Build and maintain relationships with tenants and retail partners, resolving day-to-day concerns and coordinating joint promotions. • Manage Safina Plaza's social media presence and respond to visitor queries and feedback across channels. • Organise and host events, pop-ups, and collaborations with local brands, artists, and community groups. • Track footfall,
engagement metrics, and tenant satisfaction, and report insights to management. • Coordinate with the cafe, retail, and operations teams to ensure a consistent visitor experience. • Handle on-ground visitor relations, feedback collection, and complaint resolution.
Requirements: • 2-4 years of experience in community management, mall/retail marketing, events, or hospitality. • Strong interpersonal and relationship-building skills. • Comfortable with social media management and basic content planning. • Excellent verbal and written communication skills. • Ability to multitask and work on-site, including weekends when needed. • Bachelor's degree in any discipline; marketing or hospitality background preferred.
To apply, reach out with your resume and portfolio (if applicable) referencing the Community Manager role at Safina Plaza.
📌 Community Manager (India)
🏢 Safina Plaza
📍 India