Track Lead - IT Operations Management, RESTful API, Angular

Experience: Not Available to Not Available years

Location: Noida, India

Skills: SNOW - ITOM, Rest APIs, Soap APIs, Angular JS, Problem-Solving, Analytical Skills, Leadership, Mentoring, ITIL Foundation Certification, Snow Certified Implementation Qualified

Job Summary
The Track Lead for Tools & Automation plays a pivotal role in operations management, focusing on continuous improvement and effective problem-solving. This position is vital for meeting client SLAs and empowering teams through robust people management practices. The Track Lead will leverage their expertise in SNOW - ITOM and Rest/Soap APIs to drive operational excellence and innovation within the organization.

Key Responsibilities
Enhance Operational Systems Using Snow - Itom To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.




Analyze And Implement Rest/Soap Api Solutions To Understand Client Requirements And Guarantee That The Support Team Meets And Exceeds Client Expectations.
Lead And Mentor The Project Team, Employing Effective Communication Strategies To Ensure Clarity Of Project Goals And Deliverables.
Drive Innovation By Introducing New Ideas And Process Improvements, Fostering A Culture Of Continuous Development And Organizational Progress.
Provide Tailored Solutions Based On Client Needs Within The Existing Environment, Ensuring Delivery Of Business Results Through Strategic Problem-Solving.

Skill Requirements
Solid Understanding Of Snow Itom And Its Application In Operational Management
Proficient In Rest/Soap Apis And Their Integration For Client Requirements
Experience With Angular Js For Developing User-Friendly Interfaces
Excellent Problem-Solving And Analytical Skills
Strong Leadership And Mentoring Abilities

Other Requirements
Itil Foundation Certification (Optional But Valuable)
Snow Certified Implementation Qualified (Optional But Valuable)

📌 Track Lead It Operations Management, Restful Api, Angular Noida
🏢 HCL Technologies
📍 Noida