Senior Administrator - EMC PowerMax, PowerStore

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: Unix, Linux

Job Summary
Storage Unix Engineer
Key Responsibilities
Provide Advanced Technical Support For Emc Powermax And Powerstore Settings By Conducting Root Cause Analysis And Implementing Effective Solutions For Complex Incidents.
Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Support Processes And Documentation.
Collaborate With Cross-Functional Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Integration Of Support Operations And Maintaining Security Posture.
Update And Manage Knowledge Base Articles, Contributing To Continuous Improvement In Support Processes And Training Current Analysts On Operational Procedures.
Enhance Customer Experience By Achieving First Call Resolution Targets, Minimizing Case Reopens, And Proactively Addressing Potential Security Threats.
Skill Requirements
Unix, Linux
Other Requirements
Unix

📌 Senior Administrator Emc Powermax, Powerstore Bengaluru
🏢 HCL Technologies
📍 Bengaluru