06 Aug
|
HCL Technologies
|
Lucknow
06 Aug
HCL Technologies
Lucknow
Senior Process Associate
Experience: Not Available to Not Available years
Location: Lucknow, India
Key Responsibilities
• Direct The Resolution Of Customer Queries And Issues Via Email Or Chat, Ensuring Swift And Effective Responses.
• Managing Troubleshooting Tasks, Providing Effective Solutions, And Escalating Complex Issues To Higher Levels Of Support When Necessary
• Evaluate Operational Workflows, Identifying Inefficiencies And Suggesting Enhancements For Improvement.
• Ensure The Quality And Precision Of Processed Data And Customer Interactions Are Maintained At The Highest Standards.
• Oversee The Accurate Entry, Updating, And Management Of Data Across Multiple Systems And Databases.
📌 Senior Process Associate Lucknow
🏢 HCL Technologies
📍 Lucknow