Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Epic Systems

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience across the organization.

Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.




Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.
Monitor system performance and proactively identify areas for enhancement to ensure optimal functionality.

Professional & Technical Skills:
Must To Have Skills: Proficiency in EPIC Systems.
Solid analytical skills to diagnose and resolve technical issues efficiently.
Experience with system integration and data flow management.
Ability to work collaboratively in a team-oriented setting.
Familiarity with troubleshooting methodologies and best practices.

Additional Information:
The candidate should have minimum 5 years of experience in EPIC Systems.
This position is based at our Hyderabad office.
A 15 years full time education is required.

📌 Application Support Engineer Secunderabad
🏢 Accenture
📍 Secunderabad