Job Summary
To oversee operations management, ensure client SLA and internal metrics are met, manage people, drive Kaizen and innovation, and maintain a solution-oriented mindset.
Key Responsibilities
Lead Process Improvement And Contribute To Overall Growth.
Enhance Operational Systems, Processes, And Policies To Support
Provide Supervision And Coaching To Team Leaders And Managers.
Understand Client Requirements And Ensure The Support Team Meets Client Expectations.
Monitor And Report On Key Performance Indicators To Stakeholders.
Skill Requirements
null
Other Requirements
null
📌 Service Delivery Director Dpo Gurugram (India)
🏢 HCL Technologies
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.